Effective Date: September 6, 2026
Welcome to Open Sales. We value your trust and are committed to protecting your personal information and ensuring a transparent shopping experience. Please read our Privacy Policy and Store Terms carefully before placing an order.
1. Information We Collect
When you visit or make a purchase from opensales.store, we collect certain information from you, including:
- Personal Identification Information: Name, email address, phone number, and shipping address.
- Transaction Details: Information about the products you purchase.
- Technical Data: IP address, browser type, and device information gathered via cookies to improve your browsing experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including dispatching deliveries through our delivery personnel.
- Communicate with you regarding order updates, shipping confirmations, and customer support.
- Improve our website functionality, marketing efforts, and customer service.
3. Customer Responsibility & Product Specifications (Important Notice)
Careful Review of Specifications: Customers are strongly advised to thoroughly read all product details, descriptions, specifications, sizes, volume (ml), and weight (grams) before placing an order.
Visual Representation Disclaimer: Product images shown on the website are for illustration purposes. Due to close-up photography, items may occasionally appear larger or smaller on screen than their actual physical size. Open Sales will not be responsible or entertain complaints if a customer claims an item looks smaller or different in reality after delivery due to a failure to read the mentioned dimensions, ml, or grams.
4. Delivery, Acceptance, and Cancellation Policy
Order Delivery: When our delivery representative arrives at your location with your order, the customer is required to receive and accept the package.
Order Cancellation & Penalty Charges: If a customer agrees to place an order, calls the delivery person to their home/location, and then refuses or cancels the order upon arrival without a valid pre-verified reason, a penalty charge amounting to 40% of the total product price will be applicable. This penalty covers shipping, handling, and restocking efforts. By placing an order, you agree to comply with this delivery and cancellation policy.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Contact Us
If you have any questions or concerns regarding our Privacy Policy or store terms, please contact us through our website or customer support channels.